Our approach
When it’s about your goals, it’s personal.
When it comes to your company, it’s personal. That’s why it’s so meaningful to us when we can help you achieve your goals.
We’re results-driven and will work tirelessly to understand your business, your market, your team, your goals, and your challenges.
It’s personal for us too. We stand by our expertise and take pride in finding real solutions for the problems that worry leaders the most.
We’ll help you reach your goals.
OUR SERVICES
We bring a range of experiences to the table to help you gain clarity about your goals, the fundamentals of your business plan, your organization and its culture, customers and their expectations, and what it takes to achieve success.
Our services are all about you. We tailor our offering to your needs. Ask yourself:
- Do you want to inspire your leadership? Schedule a one-day workshop with your executive team to explore a framework to accelerate business growth.
- Are you looking to see your business from a fresh perspective? Engage with us for a 60-day assessment of your business lifecycle and customer lifecycles.
- Do you need to fine-tune or even overhaul your management of customer relationships? Consider a 60-day build of your customer lifecycle model for insights on connecting and retaining your most important stakeholders and customers.
- Does your sales team need in-field coaching to maximize performance and consistently achieve sales quotas? As a Level Five Coaching partner, we’ll implement a 180-day sales training initiative to introduce processes, enhance coaching skills and provide tools to reinvigorate your frontline sales leaders to drive improved sales performance. Contact us to schedule a demo or request an onsite deep dive to experience the value of Level Five Coaching
Are you planning a conference or event and searching for a keynote speaker to engage your audience? Michelle Jahn highlights the most salient points from her book, Make it about THEM, Then it’s all about YOU!, to challenge and motivate attendees.
There’s no better way to learn how we can help you than to contact us today.
Optimizing the business lifecycle to drive results
01.
Plan discipline
Clarity of purpose, mission, and vision set the stage for a well-crafted business plan, one that defines growth, creates compelling product/service offerings, identifies target markets, integrates the ideal staffing model, and establishes stakeholder expectations. When executed with diligence, it delivers results.
02.
The handshake
Getting the handshake, that signed contract, is the culmination of plan discipline. It’s the result of training, coaching, prospecting, setting expectations, negotiating, and closing the deal—setting in motion the next phase of the customer relationship….and the moment of truth begins.
03.
Delivering the goods
Fulfilling customer expectations is both the goal and responsibility of the entire organization. To succeed, every detail of the sales promise—every expectation held by the new customer—must be shared and understood by all. Customer expectations shape an implementation plan with details of management responsibilities, accountability, timelines, and quality.
04.
Build and bond
Like any successful relationship, customers need nurturing. These relationships must be based on understanding customer goals, recognizing evolving business requirements, and continuous collaboration over time. Interactions based on these foundational principles produce loyalty, customer retention, and business growth.
05.
Renew and recommit
Cultivating long-term customer relationships and delivering expected results creates Brand Ambassadors, secures critical corporate assets, and enhances stakeholder value.
TESTIMONIALS
What our partners are saying
“We are pleased to announce our partnership between It’s About You Business Consulting and Level Five Selling. Michelle’s consulting expertise in strategy execution and intimate understanding of the sales function will be a force multiplier for clients.”
John Hoskins
Founder, Level Five Selling
“While Mark possesses an advanced set of Project Organization knowhow and tools, he understands how to adapt his approach to a client’s specific environment. His value is increased further by his ability to reduce the complex into simplified, manageable steps. The fact that his clients continue to request him by name is a testament to his ability and impact.”
Alan Little, Principal
IRONWOOD HEALTH
Questions?
Let’s connect. There’s no better way to learn how we can help you.